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For best results, download the latest (free) version of Windows Media Player 10 by clicking here. Mac users: download WMP 7.1 or WMP 10 (for OS X).

For technical support, please call (702) 227-7592 or email. If you hear audio, but don't see video, Windows Media Player 10 may not be detecting your correct connection speed.

To change the connection speed: Open Windows Media Player, click on TOOLS - click on OPTIONS - click on PERFORMANCE TAB - Select "Detect Connection Speed (recommended)" - click on APPLY - click on OK.



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